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Processor: PayArc

Introduction​

In Q4 of 2023, Lendiom partnered with PayArc as our primary payment processor. This decision was based on PayArc’s strong support capabilities, deep understanding of the real estate industry, and customer-focused approach. With PayArc, Lendiom can offer lower processing rates, enhanced service, and direct access to human support for our users—landlords and property managers.

Processing Fees​

PayArc’s fees vary by business, but Lendiom guarantees that rates will not exceed the following:

  • Credit Card Transactions: 3.4% + $0.35 per successful transaction
  • ACH (Bank) Transactions: 1.0% + $0.30 per successful transaction

To view your specific processing rates, visit the PayArc section within the Lendiom platform.

Monthly Fees​

PayArc imposes a minimum monthly fee for both credit card and ACH processing:

Credit Card Processing​

  • Covers costs such as statement generation, direct deposits, and PCI compliance.
  • The fee decreases as transaction volume increases, rewarding higher usage.

ACH (Bank) Processing​

  • Optional service with a minimum monthly fee of $10.

PCI Compliance​

Since each business operates as its own merchant, maintaining PCI compliance is your responsibility. PayArc facilitates this process by sending a PCI Compliance Questionnaire email via Security Metrics.

Compliance Process​

  1. Complete the basic questionnaire to confirm PCI compliance.
  2. Call PayArc support if you need guidance—they’re available to assist.

Important: Using the Lendiom-PayArc integration inherently ensures PCI compliance. You just need to complete the questionnaire for verification.

Non-Compliance Fees​

Failure to complete the questionnaire will result in additional monthly charges:

  • After 60 days: $29.95 per month.
  • After 180 days: $49.95 per month.

We strongly recommend setting aside 30 minutes to complete the questionnaire promptly.